This guarantee only applies to credit or debit card purchases made using ASA Awards & ASA Business Enterprises Ltd. 

Subject to stock availability, we guarantee to despatch all orders by the end of the day following receipt of order, with the exception of personalised marketing resources which can take up to 10 days to produce. Delivery is subject to carrier/postal performance. The ASA can accept no responsibility, financial or otherwise, as a result of delayed delivery. If goods are out of stock, despatch of this item may be delayed and will be sent as soon as it is available.

If you’re not available to receive your parcel when it is delivered, the carrier should leave you a card informing you that delivery has been attempted. On this card will be instructions on how to obtain your parcel.

Delivery Charges

Following the introduction of the revised postal charges and increased supplier costs, regrettably the ASA has been forced to revise the costs it must charge for delivery.  Standard delivery times are 4-6 working days.

Order value Delivery Charge
£0.00 - £0.99 £1.65
£1.00 - £4.99 £2.30
£5.00 - £9.99 £2.65
£10.00 - £14.99 £3.60
£15.00 - £25.99 £4.25
£26.00 - £49.99 £5.90
£50.00 - £499.99 £8.00
£500.00 - £999.99 £13.50
£1,000.00 - £2,499.99 £20.00
£2,500 and over £POA